Data Deletion

Plain-language summary. StreamX is local-first. Most operational data lives on your device and can be removed from the desktop app. Server-side account, billing, license, and support records can be deleted by request, subject to legal retention requirements.

1. What can be deleted

You may request deletion of:

• Your StreamX account profile, including email address and display name.
• Registered device and license records associated with your account.
• Support messages, unless retention is required for legal or security reasons.
• Optional website analytics identifiers where they can be linked to your request.

Billing records may be retained for the period required by tax, accounting, chargeback, and anti-fraud obligations.

2. Delete local desktop data

The desktop app stores connected account records, OAuth tokens, drafts, reports, and AI outputs locally on your device.

1. Open the StreamX desktop app.
2. Go to Settings.
3. Disconnect each connected social account you no longer want StreamX to access.
4. Use the local data reset option when available, or uninstall the application and remove the StreamX application data folder from your operating system user profile.

Deleting local data removes it from that device. If you installed StreamX on another device, repeat the same process there.

3. Revoke connected platform access

To make sure a third-party platform no longer accepts StreamX's tokens, revoke access in both places:

• Inside StreamX: disconnect the account in the desktop app so the local encrypted token is removed.
• Inside the platform: open the platform's security, apps, or connected services settings and remove StreamX from authorized applications.

Once revoked by the platform, StreamX cannot publish, read, refresh, or act on that platform account unless you connect it again.

4. Delete server-side account data

To request server-side deletion, email privacy@example.com from the email address associated with your StreamX account and include:

• The subject line: Data deletion request.
• Your account email address.
• Whether you want full account deletion or deletion of a specific record category.

We may ask you to confirm the request from the account email address before deleting records.

5. Timeline

• We acknowledge deletion requests within 5 business days.
• We complete verified deletion requests within 30 days unless a legal exception applies.
• Backups are overwritten on their normal retention cycle.
• Records required for billing, tax, dispute, or security purposes are retained only as long as required.

6. Contact

Privacy and deletion requests: privacy@example.com
General support: support@example.com